Animated graphics in Outlook messages

When people send me emails with animated graphics, I do not see the animation.  Just a still image.  Typically, these are GIF files.  Is there a setting I need to change?  I am using MS Office 2007 Outlook.  I can see the animation in any other program, such as Windows Mail or online services.
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Answer

This is a known issue with Office 2007 applications, check the following link and check if this workaround helps you.

http://office.microsoft.com/en-us/outlook-help/my-animated-gif-won-t-play-HP001149678.aspx

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That's perfectly normal. Outlook 2007 does not support animated graphics. If you want to see them, you can use the View in Browser command to display the message as a web page. 

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Last updated September 30, 2021 Views 561 Applies to: