always pop up install updates only. how to fix?

Hi, Im diyana

When I want to open microsoft word, excel and powerpoint, the box always pop up.. 

my microsoft version 2016. i try to click the install updates only, then click accept, but then it suddenly close the program.. this thing happen at all 3 things which are word, excel and power point. help me please. thankyou

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Hi yana1996

Open Word, then go to File - Account

Click Office Updates - Update Now

Check to see if that clears this error . . .

If not, follow these steps to perform a full repair of your Office installation . . .

Open Control Panel - Programs and Features
Click Microsoft Office in the list of installed applications
At the top, click 'Change'
On the resulting dialog, click 'Repair' - choose the Online Repair, it is a comprehensive fix

That should fix any issues with your Office Installation . . .
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Last updated April 14, 2025 Views 789 Applies to: