Starting ~Feb 21, suddenly all of my files in my one drive web have disappeared. I see that the used space in my drive is 4.7 GB / 1 TB but I cannot access a single file from my one drive because I get this generic "The item might not exist or no longer available" (please see the screenshot).
When I go to Home screen, I see all my the files I accessed prior to Feb 21, 2025 but when I click on them I get an Http 500 Internal Server Error in the browser (please see the screenshot)
Could somebody please help here. I have reached out to Customer Support multiple times and they acknowledge the issue but keep closing the underlying support ticket without providing any resolution.
Unfortunately, I don't have any backup of these files (never in my dream I thought OneDrive could have this kind of issues). I tried all the possible troubleshooting mentioned in different forums including, unlinking my device, using incognito mode in the web browser to log into one drive web but same issue, changed devices, changed networks, cleared browser cache, non could help resolve the issue I am seeing.
I see that others have also faced the same exact issue, and it seems this is a onedrive migration issue on the server side. My email is of @live.com domain.
After Unlinking and then when re-linking, I get this error:
