Admin alerts for tenant One Drive Sync Conflict?

Does anyone know of a setting Microsoft provides to give 365 Admins alerts when there are OneDrive sync conflicts on client machines?

Answer
Answer

Hi Jason,

Welcome in Microsoft forum.

As a global admin, there are two ways you can get OneDrive sync conflict alerts: OneDrive sync client app and OneDrive health dashboard.

OneDrive sync client app:

For OneDrive sync client app, it is obvious to get a notification (this is seen on the OneDrive app icon) when there is a sync error.

For your reference, see: Troubleshoot OneDrive for Business sync issues - SharePoint | Microsoft Docs

OneDrive sync health dashboard.

If you are an admin of Office 365, you can read alerts for your OneDrive sync health dashboard, a platform that gives you the general review of your OneDrive sync status.

You can set up the OneDrive sync health dashboard in the following four steps:

  • Make sure you have the required role and app versions listed in the previous section.

  • Go to https://config.office.com and sign in as a global admin or Office apps admin.

  • In the left pane, under Health, select OneDrive Sync. This tab has a "PREVIEW" tag on it.

  • Select Enable preview features to accept the license terms.

The OneDrive sync health dashboard appears in my admin center:

If you have users with sync issues, you will see them under OneDrive Sync Health so that you can take further measures.

For more information about the requirements and OneDrive sync reports in the admin center, see: OneDrive sync reports in the Apps Admin Center - OneDrive | Microsoft Docs.

Regards,
Christophe

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Question Info


Last updated January 8, 2024 Views 819 Applies to: