Adding Office 365 Shared Mailbox in Mac Mail

Hi there,

I've been trying to figure out how I can monitor a shared mailbox that is setup within our Office 365 account in Mac Mail. I saw a post in here from 2 years ago that said it wasn't feasible but I'm hoping that things have changed since that post.

Can anyone help me figure out how to add this shared mailbox to my Mail app on my Mac? I've found some options on some collegiate IT sites with a process using adding an IMAP account and a combination of our email address / shared mailbox but that was not successful.

Any help/guidance would be appreciated.


Question Info

Last updated May 6, 2020 Views 6,931 Applies to:

Hi Allen,


I understand that you want to set up or view shared mailbox on the Mail App in Mac. Actually, It's not feasible to do it. Regarding to your requirement, you can submit your valuable feedback here, which is important for the improvement of our products.


Your understanding will be highly appreciated.




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