The Microsoft Support Community is currently experiencing some issues.
Posts created between approximately 11:00 AM - 3:00 PM Pacific Time on Friday, May 7, 2021 do not appear. We're working hard to restore those posts. In the meantime, if you have an urgent issue, please post again.
Have you ever noticed that it was "Skype" in your app list? This suggests that you are using a Microsoft 365 personal or family account. Because it should be Skype for Business or Microsoft Teams app if you have signed with a Microsoft 365
business account. Personal and family subscription don't provide administrative management console or tools.