16.9.1 Third party fonts don't work

Split from this thread.

I seem to be having the same problem with the 3rd party font Charter after updating to 16.9. I can't access bold or italic. I've tried 16.91, 16.10 and even 16.11, but no luck. I tried to go back to 15.41, but after deleting everything (clean uninstall) and reinstalling, Word won't open.

Image

Answer
Answer

Hi Az_123,

We have received several reports that 3rd party fonts don't appear in Word for Mac 16.9, 16.9.1... We have set the following primary thread and the related team is actively investigating this. We will let you know the updates once there is any.

No non-Microsoft fonts show up in Word 16.9 or 16.9.1

So, we only focus on the issue that Word won't open in this thread. I notice you mentioned clean uninstall. We'd like to double check if you perform all the steps mentioned in the following article. If not, please give it a shot. By the way, let us know if other Office programs have the same issue.

Troubleshoot Office 2016 for Mac issues by completely uninstalling before you reinstall

Regards,

Sky 

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated April 14, 2025 Views 223 Applies to: