Unable to update Nokia Lumia 920 - 801882d1

Hello,

I am unable to update my Lumia 920, I get the same error code at the end.. the download completes at 100% but fails immediately afterwards with the following error code: 801882d1

I tried the following with the same result.
1 - restarted the phone and tried updating it once more. Same error.
2 - I reset the phone and tried updating it once more. Same error.

I'm not sure what to do next. is there a manually way of updating the phone?

Below is the version info:

OS Version: 8.0.10211.204
Firmware revision number: 1.0.202075.3
Radio software version: 8960


Any help is greatly appreciated...
 

Question Info


Last updated July 5, 2019 Views 2,521 Applies to:
Answer
Answer

Hi Henok Girma,

 

Thank you for posting on the forum.

 

I understand that you received an error code 801882d1 when trying to update your Nokia Lumia 920.

 

This error code indicates that there was an error installing the update. You could try downloading the update again, by going to Settings > Phone update > Check for updates. Please see the following article regarding update errors on Windows Phone 8:

http://support.microsoft.com/kb/2793339

 

Also, make sure you have enough free space on your phone for the update, your phone is charged and you have a good data connection.

 

Hope this helps.

 

Kind regards,

Johanna P.

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Answer

Try a faster internet connection to download the update. It worked with my phone. I had the same problem trying to download from a slow connection.

 

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