htc 8x ota update error (801881d0)

Trying to install ota update on windows phone 8 htc 8X fails at about 55% with error

 

"the update couldn't be downloaded (801881d0)

 

please help driving me nutty

 

htc live help didn't help told me only androids get ota updates!!!!!!!!!!!!!!!!!!!!!!!!!!!1

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Answer
Answer

Hello Simon,

This error normally translates to a poor internet connection.  Were you trying to connect across your cellular connection or your Wi-Fi connection? 

 

Can you try a Wi-Fi connection, or a different one from the one you were using previously? 

 

Thank you for letting us know about your experience with HTC Live.  This is a new feature for us, and I'm sure they will be up to speed in no time.

 

Thank you,

Eli

Support Delivery Manager (SDM)
Windows Phone/Xbox Music Community Manager

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Answer

I was finally able to download on a different wifi connection

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Last updated October 31, 2020 Views 5,465 Applies to: