Age minimum to use Cortana?

Is there an age restriction (minimum) to use Cortana?

 

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Last updated June 8, 2019 Views 15,663 Applies to:
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Answer

Yes, the age on the Microsoft account profile being used needs to be 13 or older.

Hope this helps,

Greg

Microsoft Surface Team
support.microsoft.com/surface

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You might need to allow her as her parent to use it. Check the following places and log in with your child's account and see if you need to set any permissions. You as a parent need to have a Microsoft account as well to manage that. Please let us know if this worked. My 2 kids can use Cortana with no issue. (age 14 and 17)

https://www.windowsphone.com/en-us/family?signin=true

or

https://account.xbox.com/en-US/Settings

Johan van Mierlo | Community Moderator Windows Phone | www.mobilityminded.com |

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