MMS APN settings for Cricket.

I cannot receive MMS messages after switching my Nokia 928 from Verizon to cricket is there anyway to unlock the windows phone features to allow me to do this?
 

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Last updated March 18, 2019 Views 3,884 Applies to:
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Hi Chewy M,

 

Thank you for posting in the forum.

 

In this situation, I would perform hard reset of your phone, to make sure that system works without any problems, and then set it up again with your Microsoft account. You can as well do an extra copy on your PC hard drive. Of course, please make sure that you backup your data. More info you can find here:

 

http://www.windowsphone.com/en-us/how-to/wp8/basics/back-up-my-stuff

 

http://www.windowsphone.com/en-us/how-to/wp8/basics/reset-my-phone

 

 

Then please set up your phone with your Microsoft account and re-add APN settings.

 

If the issue still persists, I would contact with your Mobile Operator as MMS messages are going with Mobile Operator data connection.

 

Thanks for your contribution to the forums!

 

Kind Regards,

 

Michal TR

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