Just got the Lumia 928, screen is almost always unresponsive, factory reset does not work.
I bought it the day it released, it worked perfectly for the first day, no drops, no damage, completely safe. The screen just does not want to work. The lock,volume, and camera buttons both work fine, just unresponsive screen. I reset the phone, no luck.
I bought the 2 year Microsoft protection plan also. I just want a working phone. This was to replace my 820 with a broken charging port. Someone help please.
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