Windows Phone (HTC) sim card error

My husband and I both have the new HTC windows phone.  Two weeks ago, his phone stopped recognizing his sim card.  T-mobile replace the phone.  It happened again and they replaced again.  Now my phone is saying the sim card is missing.  What's going on and how do we fix this permanently?
 

Question Info


Last updated November 7, 2019 Views 8,433 Applies to:
Answer
Answer
My husband and I both have the new HTC windows phone.  Two weeks ago, his phone stopped recognizing his sim card.  T-mobile replace the phone.  It happened again and they replaced again.  Now my phone is saying the sim card is missing.  What's going on and how do we fix this permanently?

Here's the link to the other thread:  http://answers.microsoft.com/en-us/winphone/forum/wp8-wpupdate/anyone-seeing-sim-card-failure-on-verizon-htc-8x/a45e3cc8-5af3-4ae2-99f0-e4317b47dad5
I'm Phil..
Google Pixel 2XL
Apple iPhone X
Surface Book 16gb
Surface Pro 4 16gb
Some one help you out? Tell them with a Helpful Vote!

17 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.