How can I transfer an 8GB video recording from my Lumia 920? Only 4GB gets transferred.

I recorded a video (1h15mins) using my Lumia 920 and 720p quality. The resulting file is a bit under 8GB, and there seems to be no way of transfering the file from my device. I've tried copying it using file explorer over USB, using the Windows Phone app and even uploading it to SkyDrive over WiFi (fails directly because the file is too big, I have 125GB of storage though). Over USB and using either file explorer or the Windows Phone app I get a file which is 3909620KB, so there seems to be a 4GB limit. I tried to find an app for splitting the video file in smaller pieces on my device, without any luck. Oh, and sharing over SkyDrive works but the video is compressed, and the resulting 88MB file is just **** quality). BR, Kim
 

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Last updated November 4, 2019 Views 5,688 Applies to:

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Big file Kim!  I usually test issues to help figure them out but that would be too long (and too big) a test (lol).

What OS is on your PC? If it is Windows 8, did you try the Windows Phone sync app to Save to your PC? If it is Windows 7, did you try Zune?

 

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Windows 8 and Windows RT. I tried both the Windows Phone sync app as well as using the file explorer directly, with the same result. I also tried it on my Mac. Same result, 4GB unplayable file. This is really bad ...

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8GB is big ... how long is the file in minutes/sec?

So I can transfer mine to my PC fairly easily BUT they have only been 1-3 minute tests.

When you made the file, what folder is it saved in on your device?

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Around 1 hour and 15 minutes, using 720p as stated in my original post. The file is saved in the Camera Roll (and it won't get uploaded to SkyDrive over WiFi because of the big file size). This is really a super-annoying bug ...

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You certainly would think it could be transferred via USB.  I'm not sure what to offer Kim but I will spend some time today looking for anything that might be of help.

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OK, so this is just a stab in the dark.  How much memory is on your PC that you are trying to transfer the file to?

 

Are you using  Ready Boost?  If not, can you add a USB drive that has at least double the memory you have on your PC and dedicate it all to  Ready Boost?  Then try the file transfer and see what happens?

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4GB on the Windows 8 and on the Mac, 2GB on the Surface RT. I'll give it a try on my old Dell Latitude which is running Windows 7 64bit and has 8GB of memory ...

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Nope, no luck with the Dell and Windows 7 either ... 4GB and that's it.

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I was hoping that using ReadyBoost on a USB drive might have helped (I saw it on an article for something else but similar).  Back to the drawing board....

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I have the exact same problem. All large files are reduced in size by 4 GB. Ie. a 5 GB file is 1 GB after copied.

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