Camera Flash not working possibly since Cyan update

My Nokia Lumia 625 no longer uses the flash for any photograph taking. No flashlight App works. I have ensured that the camera settings are correct. I have done a reset. I have not done a hard restore factory settings but will try that. Have other Lumia 625 owners had this issue?

Question Info

Last updated August 17, 2018 Views 892 Applies to:

Hello HarrySpratt,

Thank you for your contribution on the forum Microsoft.

This is maybe not from a Software issue. You should try the Hard reset. But with all the information you gave us it seems that your flash light is broke. It should work with any flash app normally.

If it's not working after the hard reset you should see if you can send your phone in repair.

I hope it will help.

Best regards

Romain D.

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