marketplace update notifications not appearing

Hi All

 

I upgraded from a HTC Win 7.5 device to a Nokia 920 (Win 8) phone, installed the apps I wanted and it is working pretty well.

 

Slight problem however the marketplace is not telling me there are updates for Apps.

 

I.e. the Kindle app was updated, but the only way I knew was to open the app in the marketplace and a button appeared saying Update.

 

Is this by design or a bug?

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Hi SASSBS,

 

Thank you for posting on the forum.

 

If there is an update available for one your installed apps, you should see a number on the Store Tile on your Start screen and this indicates an update is available. When you open the Store, you'll see a message at the bottom of the screen indicating how many updates you have. Tap it, then tap update all (or tap the individual apps you'd like to update).

 

If you do not see this update option, please try restarting your phone.

 

Hope this helps!


Kind Regards,
Sheena M.

 

 

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Hi Sheena,

 

yes that is what i expect to happen, however on WP8 the tile and marketplace never show update notification. If i navigate to the app in the store it does show an update is available

 

thanks

 

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Hi SASSBS,

 

Thank you for your reply.

 

Try a soft reset of your phone by holding the power button for 10-15 seconds.

 

If that doesn't resolve the issue, you may need to create a back up of your phone and try a hard reset which should resolve it.

 

Kind Regards,

Sheena M.

 

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Hi Sheena

 

I tried a hard reset and the issue remains.

 

Thanks

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I am also having this issue. Was there ever a resolution? There are a couple threads here about this...

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For SASSBS and anyone else searching for resolution, I fixed my problem, quite by accident. It seems that an update to resolve this issue was rolled out, but because of our inability to receive updates, we didn't receive it. 

I scanned the QR codes in this thread: http://forums.wpcentral.com/nokia-lumia-920/206378-great-news-people-who-didnt-receive-extras-info-update.html

This allowed me to update Network+ and Extras+Info manually. After this, a large number of updates appeared in the store for all the apps which were waiting to be updated I suppose. 

Hope this helps. 

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Hi HudsonMC

 

Tried both these but they show as updated already for me.

 

I found last night if I leave the phone on all night it checks for the updates, but only if left running.

 

If I switch off the phone at night it won't check in the morning when powered on like a WP7 phone.

 

Hopefully MS can fix this soon or let us force check for apps once a day.

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Are there QR codes for the others? This only has 2 of the system app updates?


I leave my phone on every night charging and I still am not receiving update notifications.


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HudsonMC, How long did they take to appear?

Thanks!

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Just found QR codes for the rest.

http://discussions.nokia.com/t5/Pool-of-Knowledge/Nokia-Windows-Phone-8-App-Updates/td-p/1640082

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Last updated February 22, 2018 Views 5,661 Applies to: