Error 80073CF6 when installing/updating apps in Windows Phone 8.1 Developer Preview

Hello! I have a Lumia 920 and I am having an issue with installing/updating apps on the Windows Phone 8.1 Developer Preview. I keep getting an error code: 80073cf6 from the Windows phone store. I'm not able to download any apps. Really frustrating and I could use some help! Thanks!

***Moderator's note: Moved to the most relevant category.*** 

***Original title: Error 80073CF6 when installing/updating apps*** 

Answer
Answer

There's not much documentation for this error in regards to Windows Phones, so we'll have to try some general things first.

Clearing the cache and doing a soft reset fixes a large number of issues, so lets do that first.  Go to Settings -> Applications -> Internet Explorer and tap on Delete History.  When that finishes, hold Power and Volume Down for 15 seconds  until the phone restarts.  After it's back on, go to Settings -> Email+Accounts.  Tap and hold on your Microsoft Account and select Sync.  Then see if you can download or update any apps.

If that doesn't fix it, go to Settings -> Date+Time, and turn off automatic updates and see if that works.

The error itself implies something is missing with the app files, but the fact that this isn't effecting everyone leads me to believe otherwise for now.

Let us know how it goes!

Regards,

Kevin J S

Forum Crusader

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Question Info


Last updated January 28, 2021 Views 51,909 Applies to: