Q: Purchase History is missing my apps!

My Wife and I just got new WP8 phones (previously we had WP7 phones).

When checking our Purchase History at we noticed that we are missing our purchase history for our WP7 phones (even when we choose our WP7 phones from the drop-down).  Also, when viewing the WP7 phones it only shows what we purchased with our WP8 devices.

I checked the exact same purchase history a week ago (before I bought the WP8 phones) and it showed all of the app purchases for our WP7 phones.  Something seems to have gone wrong with WP8 on  The purchase history is all messed up.



Contact Windows Phone support and they can check the purchase history and help:
Start chat here

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Views: 2,357 Last updated: February 12, 2018 Applies to: