Google contacts sync error on HTC 8X WP8 GDR3

Hello,

I hard reset-ed my phone HTC 8X yesterday and added the accounts again and found out that it gives an error on the Google account!!

Here is the error message:

Google error
Not updated
Your phone doesn't have enough memory to sync information at the moment.
Last tried 12 minutes ago
Error code: 800700E

The phone storage is empty as reset-ed it.

Can anyone help me with this? as all of my contacts are exists on Google.

OS version: 8.0.10501.127

 

Question Info


Last updated July 28, 2018 Views 1,696 Applies to:
Answer
Answer
After a reset, the phone will restore the apps that were on it before.  I would still check for the amount of available space.

I would remove the Google account and add it back in again.  This time, do not let it sync the contacts, just the email.  If that works, then one thing to check is to see if the contacts have pictures assigned to them.  The pictures may be too large for Windows Phone to handle.  I recall reading that someone else had that problem with contacts that pictures assigned to them from an iPhone.
Chris Miller @anotherlab
Volunteer Moderator
MS MVP since 2013
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