Lumia 710 hangs while ending calls.

handset NOKIA LUMIA 710
connection: Airtel (india)
Sometimes after long calls, while trying to end the call, the cell phone hangs up.
The phone keeps on displaying ENDING CALL and ultimately restarts.
This issue is common, as seen from the discussions in the support section.
Is there something I can do? reset does not help!


Been replacing my phone twice a week....

I'm using prepaid service, and I've read on some forums that the problem might be caused by the sms the provider sends when the call is disconnected, informing of the cost of the call and your balance.

In Portugal Vodafone don't allow to take off that message, so the solution is to return your Windows Phone and get an Android phone (I've been told this 5 times in different stores.)

Post By NOKIA.......

Good news! We have brought forward the software update schedule for our Nokia Lumia 710, and have begun rolling out the latest update 1600.3015.8107.12070 to India and Singapore. We will add more countries and variants to the rollout based on market requests.

The new Lumia 710 update brings the following enhancements:
• Smoother device performance (when ending a call) as well as
• other minor performance and usability improvements


I have updated and now its working properly.It does not show the cost for prepaid service but you can check using something like e.g. *123# in india and its working fine now.

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Question Info

Last updated February 23, 2018 Views 2,188 Applies to: