Cannot open Skydrive onenote: link on phone: Error code 800003e9

Hi folks,

 

After experiencing the deleted sections problem and the fix in the sticky at the top of the forum (thanks!) my notebooks sync from skydrive.

 

I wish to send a link to this notebook out to my colleagues for sharing - so they can view on their phones.  However, the onenote:https://.... link sent from onenote no longer works.  Tapping the onenote: URI in my email goes to a white screen which says "Loading..." across the top ahead of then showing a popup with:

 

There's a problem

There was a problem and we couldn't complete this task.  Try again.

Error Code: 800003e9

 

- I tried again under various network conditions and with different links within this particular notebook.

- Tried resetting office again.

 

But still get the same error.

 

Couple of interesting things:

 

- Before I reset office to solve the deleted section issue, I could follow the onenote: link to open the notebook in onenote.

- If I go to my shared skydrive in the phone browser while in mobile view, clicking on the notebook icon correctly opens it in onenote (I need to find what that uri is!)

 

Any thoughts?

 

Thanks,

Will.

 

Question Info


Last updated December 6, 2018 Views 454 Applies to:
also I have the same problem!!!

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