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New Update for Samsung WP7 gets Error 800705B4

wpdave asked on
Signed into Zune and an update for Samsung phones available.

Did the install and finished with Error Code 800705B4 and no update. Followed the web help. No help.

2nd fail at update.

Anybody have any ideas?
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The answered status icon Answer
Greg [MSFT] replied on

Reply In reply to deleted message

If clearing the history on the phone does not resolve the 800705B4 error. There is now a Windows Phone Support Tool available that should fix this problem. More info on this tool is at:





Microsoft Surface Team
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Most Helpful Reply
Danny L. - WP7 Support replied on

Hello Everyone,

If you’re running into error 800705B4 “The timer ran out on what we were trying to do”, when updating your phone, it may help to temporarily delete media items from your phone (like music, videos, pictures and podcasts) and try the update again.  But before you delete any media from your phone, first sync your phone with your PC so you can later sync your media back to your phone. 

If removing media content doesn’t help, you can try removing apps from your phone and then attempt the update. 

Once the update has been installed, you can sync the media back to your phone and reinstall your apps. 

For more information, please check our knowledge base article:


Thank you,

Danny L.
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