How can I restore a backup from one Windows phone to another?

I used Zune to backup my original Samsung Focus. Things were backed up during the upgrade to NoDo. I just received a new Samsung Focus because the original's speaker stopped working. How can I restore the original's backup to my new one so all my settings, apps, etc. are retained?

 

Thanks!

Answer
Answer

Hello Noah,

The restore point that was created during the update is unique for this particular device and can be only used with this device. If your device was exchanged you can't use the backup from another device as a restore point for this new device.

Best Regards
Martin V.

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Last updated February 27, 2018 Views 5,770 Applies to: