I have a Verizon XV6800, WM6, ActiveSync 4.5 smartphone. My laptop is IBM Thinkpad, Wndows XP SP2. I have no trouble syncing via the USB cable but I cannot get the bluetooth sync to work. The two devices have been paired through the bluetooth, I have designated the correct com port and changed the com port setting in AS to the same. I then return to the XV6800 and start AS / Menu / Connect via Bluetooth. My device then gives me a message "Cannot find an existing Bluetooth partnership with a PC that supports ActiveSync". I then select YES to setup the partnership and select the laptop that I have previously paired with. I am then taken to the Partnership Settings screen to select services to use from this device. I click Refresh and I still have no options to choose from. I should have ActiveSync as a option. This is where I get stuck. Why does the device not give me the ActiveSync option? I have followed the setup instructions to the letter. I have unistalled, re-installed, restarted, and re-paired in every order imaginable. Has anybody had the same problem and found a way to correct it?