Error-2041: An invalid sample description was found in the movie

 

ok i have a Mogul PPC from sprint ... with Windows Mobil 6 professional

 

I have taken several movies with my phone and i want to edit them on my computer but when i sync up and then try to open the movie when not on my phone i get ( Error-2041: An invalid sample description was found in the movie )

 

I try opening with both WMP and Quick time ... and neither will play, what can i do to access the movies on my computer from my phone?

 

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Last updated September 15, 2019 Views 33,936 Applies to:
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Jim 555 said:

 

I found a work-around for this issue today at 2:48 a.m....

 

The work-around is to change the the file extension from .mp4 to .3gp.   This work-around appears to work for both Windows Media Player 11 and QuickTime 7.5. 

 

Please read the below link for further details:  http://discussions.apple.com/thread.jspa?threadID=1089403&tstart=0

 

 

I used my friends AT@T phone and sent a video from that to my windows xp laptop. changing the extension from .mp4 to .3gp does work on quick time. and thanks jim.



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Answer
Answer

 

I found a work-around for this issue today at 2:48 a.m....

 

The work-around is to change the the file extension from .mp4 to .3gp.   This work-around appears to work for both Windows Media Player 11 and QuickTime 7.5. 

 

Please read the below link for further details:  http://discussions.apple.com/thread.jspa?threadID=1089403&tstart=0

 

 

 

1 person was helped by this reply

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