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SIM CARD NOT VALID

ludakrystall asked on

hi all,

 

I recently bought a E63 from virgin , as Im shortly going abroad for 3 months, i asked them to unlock the phone, they told me it was already unlocked, following their advice i put in a diffenrt netwrk sim  but the phone rejected it saying SIM CARD NOT VALID, they then went on to apologise and send me the unlock codes for free, normally it would cost me 15 pounds. as they say that it should have been unlocked.

 

So they've sent the codes, and the instructions on how to use them, but this cant be used as i cant get past the SIM CARD NOT VALID when the phone starts up. they said its a prob with Nokia, but Nokia disagrees, i have 3 more days before I leave the country, does anyone know the format used to unlock this type of Nokia???

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