Windows Phone update error code 80072f8f

Yesterday when I was trying to update my phone, I got the error code 80072f8f. I searched in the internet and I found that this was due to time and date problem. I checked that the time and date were correct and still got the problem. Tried changing the time zone from where I bought it (Netherlands) and still got the same error code.

Any other way to fix this problem?

 
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Last updated August 16, 2018 Views 28,469 Applies to:

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Try the following steps, then try to update your phone again:

1) Switch off automatic Date and Time:

Go to Settings > Date+Time and switch off Automatic settings if applicable.

2) Soft reset the device (no data loss):

To do a proper soft reset, press and hold VOLUME DOWN + POWER buttons for 10-15 seconds until the phone vibrates and turns off by itself /!\ Do not Slide down to power off /!\

3) Correct Date and Time:

Go back to Date+Time make sure the date and time are correct

4) Force the Microsoft Account sync:

Go to Settings > Email+Accounts > tap and hold Microsoft Account and tap Sync

Once the Microsoft Account has finished syncing, check that no error message appears.

Regards

Denis

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Thanks for the answer. Unfortunately I cannot make soft reset since my volume down key is not working(I have a Nokia Lumia 720). Any other way to do the soft reset. Or any other way to fix the update error problem?

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Thanks Denis, but i do all the steps, even my MS Account in Hotmail synched without problems as yo requested in step 4 and still i cant get no updates for my Windows Phone Lumia 1020. Please help! Even i cant download additional languages like spanish from Spain, the error says: The text suggestions for this keyboard didnt downlod succesfully.
Microsoft 640LTE Windows 10 Mobile 1511 Build 10.0.10586.107

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Why you don't go to Nokia care to update the phone.
Here to help!

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If you're up for it, you can try running the Recovery Tool and flash your phone to the latest available OS version

Make sure that you backup your device before doing that

Backup your device:

http://www.windowsphone.com/en-GB/how-to/wp8/settings-and-personalization/back-up-my-stuff

Lumia Recovery Tool:

http://www.microsoft.com/en-gb/mobile/support/faq/?action=singleTopic&topic=FA142987

Regards

Denis

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Tried this and did not solve the 80072f8f error

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Denis, i already do this 3 times with the Windows Phone Recovery Tool and the result is always the same, check for updates without enrolling to Preview for Developers, none appears, then downloaded and installed Preview for Developers, check for updates, got only 3 updates well and before that whenever i tried to search for more updates the dreadful error message appears 80072f8f. All my email accounts Facebook, etcs everything synch perfectly so its not a time setting issue, maybe its a problem generated from downgrading this phone from Windows Phone 10 Technical Preview, to Windows 8.1. As i read in the internet i see more and more people having this issue. Hope a solution could be delivered soon. Thanks.
Microsoft 640LTE Windows 10 Mobile 1511 Build 10.0.10586.107

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I followed these steps and still getting same error 80072f8f when i check for updates.

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I fixed it!

I just used the Windows phone recovery tool and flashed my phone. Although I didnt lose my data since I had a backup. I have been using it for about a week and a half and the problem doesn't appear anymore. Before I had installed the Preview for Developers and I didn't installed it this time and it works just fine. Maybe it was the program.

Hope this helps

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Great! I already do it but using the Lumia Recovery Tool not the Windows one, the reason is that i used the Windows 3 times and the 3 times gave me the error, just used one time the Lumia and worked like a charm. ;)

Microsoft 640LTE Windows 10 Mobile 1511 Build 10.0.10586.107

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