Error Code 8007000d on Windows Developer 8.1 Phone

Recently after reading about the new Windows 8.1 Update, I couldn't wait for it to be released and so I downloaded the preview for developers app etc. in order to install it early. For several months it has been working absolutely fine until recently I tried to update the phone and after taking a while to install I got the message:

'this update was downloaded, but couldn't be opened. (8007000d)

I've reset my phone but the problem is still happening. I am really keen to update the phone as I now know Cortana is available in UK for developers. What should I do?

Thanks in advance for any help!

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Answer
Answer

Try going to the following link on Nokia's support website:

http://www.nokia.com/gb-en/support/faq/?action=singleTopic&topic=FA142987

And downloading Nokia Software Recovery Tool.  I was having the same problem and this program reset my phone and installed Windows Phone 8.1.  This program installs the software from the internet and not OTA(over the air) so you will have to connect your phone to your computer after you have installed the software.  This method solved my problems.

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Last updated May 9, 2020 Views 6,529 Applies to: