I live in an apartment, and I have a WLAN connection that requires a username and a password, and it's only available for one device at a time. I logged into the WLAN with my Nokia Lumia 520 and haven't been able to log in on my laptop ever since. I logged
out with my phone and even turned off the WLAN completely, but when I try to log in with my laptop it always says: You are already logged in - access denied. I've tried everything; turning off my phone, turning my laptop off and on again etc, but nothing seems
to be working.. What do I do? I want to use the internet on my laptop rather than my phone.
If you turn off Wifi (Settings > Wi-fi) in your phone, the phone is definitely not connected to your Wifi. It is impossible. So the problem is something else.
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As 7thSense posted, if you turned off your phone, the problem isn't with the phone. The problem is that your WLAN is caching the connection from the phone and isn't checking to see if it's actually still connected. Do you have a cable mode or router
than can be rebooted?
Are you connected to someone else's wireless router? Tell them that you can't connect and them clear the connection from their end. Then ask them for the procedure for clearing the connection from your end. Also ask for a second user account so you can
use your phone on Wi-Fi at the same time.
Do you also have a wired connection? I would just get a cheap Wi-Fi router and plug it into the wired connection and avoid the one device limitation.
Chris Miller @anotherlab Volunteer Moderator MS MVP since 2013 Please click "yes" if you found my answer helpful
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