This seems to be a old and constant error that comes up in a lot of windows phones and after searching looks like the only true answer is to switch to an android phone.
here is what I am getting after several years of using a Windows phone with no real problems.
Nokia Lumia Icon 929 up to date in upgrades.
Starting Monday the 5th of September I have been getting this error.
Last updated on Monday
We can’t connect to eas.outlook.com right now. Make sure you have a connection, then go to your mail account and tap Sync to try again.
Last tried 7 minutes ago
Error code: 8500201D
I have tried everything in previous threads but I have not had a satisfactory result.
The only thing that I have not done is reset the phone, I did delete most mails that I had in all the different folders. But same results.
There has to be someone or somewhere that can solve the problem. Verizon stores are not much help.
HELP any help will be appreciated.