Maps/Bing Maps Closes on Launch Wins10 Phone

Hello everyone,

I've been having trouble and don't know how to get Maps working again. I haven't been able gain access to the app even when I try o get directions from browser. App launches, blue loading screen stays up, then closes to Home of phone. 

I've noticed this the 20th Jan 2018. I've looked into reinstalling the app and the location setting. Nothing has helped. I keep thinking it's an update issue but I can't find anything. I have a Lumia 650 Wins10 phone. Can anyone help me?

 

Question Info


Last updated March 8, 2020 Views 287 Applies to:
Answer
Answer

If that is the case, please send a feedback about the Reset button being greyed out in the Advanced options of the Maps app.

After sending a feedback, hard reset your phone. Do not forget to back up your stuff before performing a hard reset.

Let us know what happens after hard resetting your phone.

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