We are investigating reports from Lumia users who have experienced the same issue.
In the meantime we advise people affected to contact our
customer care solution to know the latest update about this issue.
8 people were helped by this reply
Did this solve your problem?
Sorry this didn't help.
Great! Thanks for marking this as the answer.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this response?
Thanks for your feedback.