outlook signup failure after factory reseting

Why is my phone not able to sign in to my microsoft account after i factory reset my phone?
 

Question Info


Last updated February 17, 2019 Views 3,928 Applies to:
Answer

Hi,

We are investigating reports from Lumia users who have experienced the same issue.

In the meantime we advise people affected to contact our customer care solution to know the latest update about this issue.

Regards.

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