locked out of my Microsoft account

Bonne chance!

https://support.microsoft.com/en-us/help/4051701/global-customer-service-phone-numbers

Did you call a phone number or not? We are just fellow users and aren't going to call you.

Hi Travis.

Not sure what "locked out" means?

Every one has their own language.

My Account has been blocked over 20 times since 2013. It is a Pain.

You need another phone or email address to get some kind of info form Microsoft,  "code" maybe.

That is what Puppy typed.

Sometimes there is No way to get anything,

I have called Microsoft Hundreds of times.

I have done "contact us' Hundreds of times.

I was 3 months to get back account 2014.

See A. User. Was  "Solar Eclipse Returns"  He has had 6 names since March 2018.

His Style does not change.

Smug I will post My Problem. Perhaps you can help.

All I can do is Get "Inbox" Automatically. When I Open IE. Since 8-16-20.

Lostintrama

Hi, 

I am locked out of my own email account for no reason at all! Please help.

First I have to point out to you that your automated security system is rather frustrating and flawed. The only thing I did wrong was that I bought a new laptop and tried to login to my accounts. For the record...the only account I had login issues with was the microsoft account. Consider this customer feedback. 

I signed on my gmail: all good. I try to log to my microsoft email...and I get put in a loop of questions and robotic authorizations...I truly do not understand why I was put into the spam-automated security loop to begin with. Horrible experience. 

As I was trying to navigate through I was asked several questions (that did not make any sense, such as "whether I have other email accounts or skype / xbox accounts"???), and despite the fact that I answered to all of them and managed to even reset my password... I am still could NOT login!!!

I then get given an option to receive a code on an old mobile number (which I cannot change for 30 days) and an alternative email. I selected the secondary email to receive a verification code... but never received anything there. This is really frustrating and no customer should go through it just because they logged into a new device. This is unacceptable. Not only I have given you my personal information and private numbers twice but my account is now also blocked for 30 day?? 

Please HELP ME. THANK you! 

Hi, 

I am locked out of my own email account for no reason at all! Please help.

First I have to point out to you that your automated security system is rather frustrating and flawed. The only thing I did wrong was that I bought a new laptop and tried to login to my accounts. For the record...the only account I had login issues with was the microsoft account. Consider this customer feedback. 

I signed on my gmail: all good. I try to log to my microsoft email...and I get put in a loop of questions and robotic authorizations...I truly do not understand why I was put into the spam-automated security loop to begin with. Horrible experience. 

As I was trying to navigate through I was asked several questions (that did not make any sense, such as "whether I have other email accounts or skype / xbox accounts"???), and despite the fact that I answered to all of them and managed to even reset my password... I am still could NOT login!!!

I then get given an option to receive a code on an old mobile number (which I cannot change for 30 days) and an alternative email. I selected the secondary email to receive a verification code... but never received anything there. This is really frustrating and no customer should go through it just because they logged into a new device. This is unacceptable. Not only I have given you my personal information and private numbers twice but my account is now also blocked for 30 day?? 

Please HELP ME. THANK you! 

First open a new email account in Outlook.. Then go into your security settings and add your new email replacing the old one. It will let you substitute for your old one. Agree to the 30 day wait period. Make sure you add your serial number of your new device to link it to your email and change your passwords on device and email. Restart your device and sign out of your email, then sign back in. You should be linked together now, email and device with your password. Go back in your email and cancel the new security setting 30 day wait period. I have a Surface 3 that I lost the password to my linked email account. It was a major pain in the "****", but it worked. Hopefully you will have good luck. Kaycee