Coupon Codes on Microsoft Shopping - How Do We Remove?

Question
95 Views | Last updated April 26, 2021

I help manage an ecommerce store and our coupon codes are appearing on the Microsoft Edge Shopping app. How can we get our coupon codes removed from appearing there?

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Hey there, SusieSebastian

Welcome to the Microsoft Community forums. 

I am not sure how you would be able to remove your discount codes. Edge is picking them up from somewhere, maybe you have published discount codes on other sites, or your social media accounts?

Regards,  

Volunteer Moderator | Xbox Ambassador | Article Author | Windows & Xbox Insider

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We are not publishing these codes on other sites or accounts, but customers may be. I thought this would be similar to the Honey App. We were able to contact their team to remove our codes from appearing on their app/extension so I wasn't sure if there was a way for us to do the same thing here.

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Hey there, SusieSebastian

I will ask the Microsoft Edge Community manager and team about this. 

Regards, 

Volunteer Moderator | Xbox Ambassador | Article Author | Windows & Xbox Insider

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I thought this would be similar to the Honey App. We were able to contact their team to remove our codes 

I think you'll find that the Edge feature simply collates results from sites like Honey to find published coupons. If your coupons are available on the web, Edge will probably find them, so it looks like you'd have to ask each coupon site to remove them. As they say here: Microsoft Edge Shopping, "While you shop, Microsoft Edge will scan the web to find coupons that you can apply to your purchases." 

Noel Burgess MVP (Ret'd)

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Hey there Susie, 

I'm a Community Manager from Edge, and I'm sending you a private message to get some more details to provide to the team. 

Thanks!

-Alex

Alex (she/her)
Community Manager - Microsoft Edge

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