Hi, Linda Doss.
Welcome to Microsoft support community.
We noticed you are having problem with use your phone to receive some text,
But your problem description is not clear for us to determine what problem you actually have, I am afraid to say that.
What are you trying to add, could you make it clearer?
Are your trying to accept verification code from your phone?
Could you just provide us with the screenshot for us to know what operation are you trying to accomplish? Just remember to conceal personal information.
For your question, without too much detail, from my first inspection, I suggest:
If you are trying to receive the verification code, try to found another place which need to send this code and send to your phone as a test.
Have you try to click resend the code which is pretty normal for this kind of code verification interface.
While above solution might not solve your problem instantly, I hope at least it will help you; feel free to keep the situation updated so we could know what is your actual problem. Looking forward about your reply.
Best Regards
Benjamin- MSFT | Microsoft Community Support Specialist
