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microsoft edge starts, but does not open any page anymore

microsoft edge starts, but does not open any page anymore.
repair and uninstall options are not given, neither via Apps nor Systemcontrol.

Powershell as admin did not uninstall.
Deleted local profile and Edge-files already. Re-installed edge from Microsoft.com, still does not show any websites when opening Edge. Sorry to say, but Firefox for example works fine.
Operating System is Win 10, if that is of any help. Norton 360 is up to date and all scans show no thread.

Any additional idea what I can do?

Thanks you,

Klaus

Hi, Klaus Sokoll

Welcome to the MicroSoft Community.

You can try to fix the operation of Edge:

1. Windows + i to open the 'Settings'.

2. Select "Apps".

3. Select "Apps & features".

4. Find 'Microsoft Edge'

5. Select 'Modify'.

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If there is anything not clear or I can't understand your problem, please do not hesitate to let me know.Of course, if the above doesn't work, let me know!

Best Regards

Martin | Microsoft Community Support Specialist

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Hi Martin,

thank you very much for your suggestions getting EDGE to work. Actually this one the things I tried at first, unfortunately "modify" (or Ändern in German) is greyed out, so this is not available.

This is why I tried to "modify" "repair" and also "uninstall" using powershell as admin, also not successful.

best regards,

Klaus

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Hi, Klaus Sokoll

Welcome to the MicroSoft Community.

In response to your question about gradual clarity, unfortunately I have not succeeded in reproducing it. However I would like to suggest you try the following steps based on past experience:

1. Try a clean boot, as far as I know there are third-party apps that may affect the Edge browser's Start Tab page, extensions, etc., and that act on the registry, so you can try a clean start to rule out the impact third-party apps may have on the Edge browser;

How to perform a clean boot in Windows - Microsoft Support

Disclaimer: These steps of "clean boot" might look complicated at first glance. However, to avoid any trouble for you, please follow them in order and step-by step so that it will help you get back on track.

2. Try to download the old version of Edge to see if it can start normally. The download link is as follows:

Download Edge for Business (microsoft.com)

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3. Try to create a new local account to see if the Edge browser can be opened normally, if it can be opened normally, it means that there may be a problem with the user profile. The method to create a new local account is as follows:

Create a local user or administrator account in Windows - Microsoft Support

If there is anything not clear or I can't understand your problem, please do not hesitate to let me know.

Best Regards

Martin | Microsoft Community Support Specialist

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Question Info

Last updated February 14, 2024 Views 57 Applies to: