Microsoft edge opens to a pure white screen with no other visible items.

Microsoft edge opens with a pure white screen. Any other support options I see to address this issue say to click on the three dots in the corner for the options, but not even that shows up on my pc. I don’t know why this is happening, and the only browser I can currently use on my pc is the opera browser.

It appears to be an issue with when I disable hardware acceleration on my browser, as that’s when it turns to a white screen.

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Hello cbogus,

Good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

Please take a screenshot of the whole Microsoft Edge browser and post it in your next response.
https://answers.microsoft.com/en-us/feedback/fo...


Kind regards,

John DeV
Independent Advisor

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To be honest, I'm not really sure the screenshot helps, but I attached it anyway. It's pretty much exactly what I mentioned in the previous post, although I now know after a full reinstall of edge that it only occurs when hardware acceleration is turned off. However, I still want to know if there is any way for me to continue to use the browser with hardware acceleration off, as I was doing so a few days ago with no issues.

Thanks,

Cody

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Well this is fun.

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Last updated April 23, 2024 Views 1,397 Applies to: