Microsoft Edge not responding

Hi emitchco-

I'm Kevin B. Windows user like you. I do apologize for the inconvenience, let me help you sort things out.

Are there any changes made on the computer before the issue started?

Kindly follow the steps below and check if it helps resolving the issue

- Make sure edge is updated

Open the edge browser
Click on the three dots (…) on the upper right corner of the edge screen
Select Settings
On the left pane menu, click on About Microsoft Edge
If there's an update available, you can apply it from here.

- Reset Microsoft Edge Browser

Open the edge browser
Click on the three dots (…) on the upper right corner of the edge screen
Select Settings
On the left pane menu, click on Reset Settings
Click on Restore settings to their default values
Review the changes it makes then click Reset

If the above methods did not resolve the issue, kindly perform the Repair on your Microsoft edge

Press windows key + I
Click on Apps
Under Apps & Features, scroll down on the right section and locate Microsoft Edge
Click on Microsoft Edge and click on Modify
When UAC prompted, click on Yes
Make sure you're connected to internet and select Repair. Your browser data and settings shouldn't be affected by repair.

If issue persists, kindly uninstall Edge and re - install using this link:

https://www.microsoft.com/en-us/edge/business/d...

install: (98.0.1108.62) version.

Hope this will help and have a bless day!

Thanks.
Kevin B.
Independent advisor

Thanks Kevin! I went through all the steps and it still freezes sporadically. Could it be an issue with the graphics card? It's a Nvidia GeForce RTX 3050.

Hi Emitchco -

Thanks for the response and I do apologize if the method did not fix the issue

To verify if the issue is with the graphics card, kindly try to create a new user profile on your windows computer and check if the same issue appears. This will help determine if the issue is profile specific or if the issue appears on any user profile on your windows computer.

Create a local user or administrator account in Windows
https://support.microsoft.com/en-us/windows/cre...

Regards,
Kevin B.