Ask a new question

Microsoft Edge error message keeps popping up and will not go away

An error message keeps popping up in a separate window saying that Edge has stopped working, even when Edge is open and working fine. When I either hit "X" or "Close program," the box opens back up again. I have tried closing the box through the Task Manager, but even then, the box will open itself back up again. If I close Edge and then close the pop-up box, it will stay closed, but then when I re-open Edge, the pop-up box opens up again. I have tried uninstalling and re-installing Edge, but this has not fixed the issue, and neither has restarting my PC. 

The version of Edge I am running: Version 87.0.664.60 (Official build) (64-bit)

The version of Windows 10 I am running: Windows 10 Home 20H2 19042.685

This is the error box i am receiving by the way.

Answer
Answer
Greetings ChrisRuggiero1

Thank you for you swift response,
If issue persist you need to perform the Repair Upgrade this will re-install the Windows without affecting your files and apps, it will repair and replace any corrupted system files.

Here's the steps.

Step 1: Download Media Creation Tool from Microsoft.
https://www.microsoft.com/en-us/software-downlo...

Step 2: Run MediaCreationTool.exe.
Step 3: Choose "Upgrade this PC now".
Step 4: Select "Keep personal files and apps".
Step 4: Let it install

Have a wonderful day ahead and stay safe, i'll look forward for your response.

Sincerely,
Carlo T.
*This is a public forum and I do not work for Microsoft nor do I have access to any user accounts. To protect your privacy, do not post any personal information.

2 people found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info

Last updated May 13, 2024 Views 1,543 Applies to: