Firewall blocking MS Edge updates

My Edge browser started getting rejected by chase.com, for online banking. I had to switch to Chrome.

Then I set about trying to update Microsoft Edge, to see if that was the problem. On my Windows 10 PC, when trying to update MS Edge, I get this error:

So I went to the Windows Defender settings. MicrosoftEdgeUpdate.exe was not listed in the list of available apps, so I did a full system search for the .exe files, and found the files in two places:

C:\Program Files (x86)\Microsoft\EdgeUpdate\MicrosoftEdgeUpdate.exe

C:\Program Files (x86)\Microsoft\EdgeUpdate\1.3.175.27\MicrosoftEdgeUpdate.exe

I then manually added the files to the Windows Defender allowable apps list:

Upate is still getting blocked. When I turn-off Windows Defender entirely, the update goes through fine, so I know it's a firewall issue.

How do I add the RIGHT MicrosoftEdgeUpdate.exe to the Windows Defender allowable apps list? Are there other files that need to be granted access?

Help!

|

Hello CarlPicciotto

Thanks for visiting Microsoft Community.  

I wish I could handle your problem, however, the issues on Firewall is out of reach of the response support community.

It is more suitable for publishing on Microsoft Learn, you can click on "Ask a question", there are experts who can provide more

professional solutions in that place.  

   

Here is a link to the forum where you can raise specific scenarios and share your idea to help solve the problem.  

Windows 10 Security - Microsoft Q&A

Sincerely hope that your question will be dealt with appropriately after contact the correct department.

Thank you for your understanding! 

Best Regards,

Tommy-MSFT | Microsoft Community Support Specialist

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Last updated May 11, 2024 Views 57 Applies to: