Ask a new question

Edge keeps logging me out of my Google account whenever I close the PC or even hibernate it ��

Hello dear Microsoft Support team My edge is having the problem that you read in the HeadlinesI have these specifications on my Lenovo ThinkPad R61 :-

Intel(R) Core(TM)2 Duo CPU T7300

@ 4.00GHz 4.00 GHz

12.00 GB

32-bit operating system, x64-based processor

My Laptop has this Operating System :-

Windows 10 Professional version 2004 which I installed on 8/22/2020 and it's version number is 19041.450 Windows Feature Experience Pack 120.2212.31.0 

MY EDGE details are as follows

Version 85.0.564.44 (Official build) (32-bit) and it is showing Microsoft Edge is up to date.

Hi Priyanshu,
I am Sumit, an Independent Advisor and a 3 year Windows Insider MVP here to help.

(Assuming you check "Remember me on this device" when signing in).

What anti-virus do you use?

Have you tried using Microsoft Edge temporarily without extensions to isolate if an extension isn't interfering?

Sumit

Always include PC Specs, Make and Model of the device. Ensure all the latest quality updates have been installed. It may take multiple replies to reach a satisfactory answer.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Dear Summit ,

I too am a Windows Insider but I am not using Microsoft Edge Beta .

I have tried removing extensions but with no luck. The extensions might not be the problem because when I used Microsoft Edge half a month back it was nice but after updating my Windows to Version 2004 I am having this problem. I would not like to revert back to Last Version of Windows so I would love to get a answer that does not recommend me to switch back to the last version of Windows. I am using Edge from the last 1 Year but this it is the first time I encountered a problem with it. Please find a answer to it . 

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Thank you Priyansu. I have seen some cases where the anti-virus was the cause like this one, which is why I asked.

https://answers.microsoft.com/en-us/microsofted...

You may also check:
https://support.microsoft.com/en-in/help/402356...
Sumit

Always include PC Specs, Make and Model of the device. Ensure all the latest quality updates have been installed. It may take multiple replies to reach a satisfactory answer.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

I don't have any antivirus except Windows Security and I have tried disabling Windows Security also. 

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Alright, can you tell if the issue exists in a new profile as well?

Go to:

edge://settings/profiles

Click Add profile and add a temporary profile.

Try reproducing your issue and let us know.
Sumit

Always include PC Specs, Make and Model of the device. Ensure all the latest quality updates have been installed. It may take multiple replies to reach a satisfactory answer.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

I tried reinstalling Edge and it fixed the problem for me 

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Great! Thank you for letting us know :)
Sumit

Always include PC Specs, Make and Model of the device. Ensure all the latest quality updates have been installed. It may take multiple replies to reach a satisfactory answer.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info

Last updated October 5, 2023 Views 631 Applies to: