Edge issue when access website

Hi,

My OS version is 19042.746 and the latest Edge

I got 2 problems:

1. It usually shows alerts that cannot process website, from facebook, google, or anything else

2. It always shows "waiting for browser.events.data.msn.com..." or "waiting for assets.msn.com" and delay at least 5 seconds to load the website. This reduces my productivity a lot

Although my PC has a  lot of resources still got lagging and I don't know why.

Any way to troubleshoot that?

Thanks

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Hello Tran,

I'm John an Independent Advisor and a Microsoft user like you. I'll be happy to assist you today.

Make sure to backup first your Edge Favorites
https://www.tenforums.com/tutorials/143983-how-...

Please try the following methods below.

1. Clear cache and cookies
Open Edge > Click 3 dots > Settings
Select Privacy, search, and services > Under Clear browsing history
Click Choose what to clear
Select your preferred Time Range and items to clear
Click Clear Now

2. Disable or Uninstall Edge extensions
Open Edge > Click 3 dots > Extensions
Check if one of the installed Extension is causing the issue.

If this doesn't work, You may need to consider performing a Reset of Edge Chromium.

Open Edge then click 3 dots > Settings
Select Reset Settings > Restore settings to their default values
Click Reset


If the above methods does not work, you can reinstall Edge Chromium version 89.0.774.48 using the link below.

https://www.microsoft.com/en-us/edge/business/d...


Kindly let me know if this helps or if you have any further concerns.


Sincerely,

John DeV
Independent Advisor

Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
I hope you can respond to me within two days, I would appreciate it. This will allow me to see and be notified of your response.

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Hello,

My name is Ben, and I'm a Community Manager with Microsoft Edge. I'd love to help with this issue! As I look at your screenshot, I see a lot of active programs in the bottom right corner. Some of them appear to be antivirus or security programs, as well. I suspect they are interfering with the intended process of Microsoft Edge. My recommendation is to close as many unnecessary applications as possible and then restart Microsoft Edge. As well, you can type Startup Apps into the Search bar of your desktop, which would pull up a list of all the applications that open when your computer boots up. I would recommend disabling those that you do not actively use. This may speed up the process.

I hope this helps! If you have any other questions, please let me know. Have a great day!

-Ben

Ben (He/Him)
Community Manager - Microsoft Edge

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Hello,

We are having the exact same issue that Tran Tien has described above. I am not aware of any 3rd party softwares, edge extensions or antivirus that would be connecting to these URLs below. This seems to be isolated issue to Chromium Edge alone.

1. browser.events.data.msn.com

2. assets.msn.com

This "waiting for browser.events.data.msn.com..." or "waiting for assets.msn.com" is causing delays in Edge browser only which does not happen on IE11 or Google Chrome. Our end users do not like this and they are wanting to go with Google Chrome instead. I would like push to go with Chromiuim Edge because I personally like the better integration with the Windows account but I need your support to investigate this issue so I can convince our users.

OS: Windows 10 Enterprise 64bit, Version 20H2 Buyild 19042.1083

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Edge Version 91.0.864.67 64bit

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Edge Extenions installed: WebEx and DuckDuckGo Privacy Essentials

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Sincrely,

Charles Hong

Business Analyst | Bank of Hope

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Same issue,

No extension installed.

It seems to happen only when I am in "new tab" and sending a new request to any other website / IP address.

Does not happen with inPrivate window.

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I have the issue that my Feed in the Taskbar is not loading.

Suspect is assets.msn.com which returns DNSSEC resolution BOGUS / SERVFAIL.

It like still worked yesterday and just stopped working for me a minute ago.

to assets.msn.com

A request gives SERVFAIL

AAAA request gives NODATA

According to DNS server logs, that seems the only Microsoft domain causing issues for me.

How do I fix this?

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It happens to me only when I am in new tab and the Feed is enabled - Disabling content on the page layout by going to CUSTOM and turning off content seems to resolve it for me.

If I wait long enough (about 30 seconds) it will time out and will work the next time you open a new tab - just that first tab that you open - that first search you perform is not able to either use the feed cache or pull the new feed.

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Same issue here, I see it waiting for browser.events.data.msn.com

You need to fix this ASAP.

And in the mean time, everything msn.com is getting redirected to 0.0.0.0 in my hosts file, and never getting turned back on again. I recommend everyone else to add this to the HOSTS file as well

0.0.0.0 pipe.aria.microsoft.com

0.0.0.0 ntp.msn.com

0.0.0.0 web.vortex.data.microsoft.com

0.0.0.0 browser.events.data.msn.com

0.0.0.0 www.msn.com

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Come on Microsoft we need a real fix for this!

Please explain why Edge is doing this:

Waiting for browser.events.data.msn.com

Waiting for assets.msn.com

Is Edge sending our data to Microsoft for tracking? If so how can we disable this "feature"!

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Disabling content on the page layout by going to CUSTOM and turning off content seems to resolve it for me.

Please explain this further - where is CUSTOM?

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I had the same problem occurring when using New Tab, i.e. when opening a new tab and entering a URL to visit, one of the following appeared:

Waiting for browser.events.data.msn.com

Waiting for assets.msn.com

Waiting for www.bing.com

I found that by setting the New Tab page to be "about:blank" this issue goes away.

Edge does not support "about:blank" for new tabs by default (thank you Microsoft 😮), so you need to make the following registry updates:

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Enrollments\FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFF]

"EnrollmentState"=dword:00000001

"EnrollmentType"=dword:00000000

"IsFederated"=dword:00000000

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Provisioning\OMADM\Accounts\FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFF]

"Flags"=dword:00d6fb7f

"AcctUId"="0x000000000000000000000000000000000000000000000000000000000000000000000000"

"RoamingCount"=dword:00000000

"SslClientCertReference"="MY;User;0000000000000000000000000000000000000000"

"Handshake"="HL"

"ProtoVer"="1.2"

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Edge\Recommended]

"NewTabPageLocation"="about:blank"

To apply this:

Close all running Edge Windows

Use notepad to save above to a text file with .reg extension e.g. "about-blank.reg" then launch file from Explorer.

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Last updated November 14, 2024 Views 41,797 Applies to: