Annotate on Edge does not stay

Recently, I updated Edge. I use to annotate on PDF using my mouse on Mac. It works very well until Edge updated. The annotate will disappear at the moment I finish drawing a line or any drawing. Can anyone help to fix it? Thanks

Hi Ting.

I'm Jen. I'm an independent advisor and would happily help you figure this out.

I suggest checking if there's an extension or other tabs that may be causing the issue. Try closing other tabs and disabling the browser extension and see if it helps.

If not, clear the Microsoft Edge cache, cookies, and site data then restart your browser. You can also try resetting Microsoft Edge by clicking on Settings > Reset settings > Restore settings to their default values > Reset.
https://support.microsoft.com/en-us/microsoft-e...

Let me know how it went.

Kind regards.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Thank you for your promptly reply. I does not install any extension. I also try reset the setting, uninstall and reinstall Edge. But none of them work. I really need to use the annotate. Thanks.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Sorry for the late reply. It looks like a bug brought by the last update. In this case, I would suggest submitting feedback using the link below or in Microsoft Edge, click Help & feedback > Send feedback.
https://feedbackportal.microsoft.com/feedback/f...

1 person found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

I have the same problem. The bug exists in the Stable, Beta, Dev, and Canary builds of Edge currently.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

I've just realized I think this might be a result of the recent macOS 14.3 update, for whatever that's worth.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

My Mac is still on MacOS11.7.1. It worked well before until the Edge Browser upgrade by itself. Thanks. I real hope there is a way to fix it. Thanks again.

2 people found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

In fact, it happens only if I use the pencil to draw. When I write down or highlight the texts, it works well, but when I try to circle something, it disappears.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated April 14, 2025 Views 751 Applies to: