You'll most likely find that you must repeat this every month, when you install an update. Every time I've tested the updating process, the fonts get reinstalled in the package.
Author of "OOXML Hacking - Unlocking Microsoft Office's Secrets", ebook now out John Korchok, Production Manager production@brandwares.com
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It's worth a try creating a new user account on your colleague's Mac, sign in to it and test Office. If it works, you know it's some degree of corruption in the old account's installation.
Unfortunately, Microsoft has never published really complete uninstall/reinstall directions for Office 2016 for Mac. I think it likely they don't know how.
Author of "OOXML Hacking - Unlocking Microsoft Office's Secrets", ebook now out John Korchok, Production Manager production@brandwares.com
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