Grant File Access: Word cannot open the document: user does not have access privileges

I am unable to open some Word documents due to permission issues.

I used Disk Utility to repair permissions and created a new profile and still have the following problem.  See three screenshots below:

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You'll most likely find that you must repeat this every month, when you install an update. Every time I've tested the updating process, the fonts get reinstalled in the package.
Author of "OOXML Hacking - Unlocking Microsoft Office's Secrets", ebook now out
John Korchok, Production Manager
production@brandwares.com

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It's worth a try creating a new user account on your colleague's Mac, sign in to it and test Office. If it works, you know it's some degree of corruption in the old account's installation.

Unfortunately, Microsoft has never published really complete uninstall/reinstall directions for Office 2016 for Mac. I think it likely they don't know how.

Author of "OOXML Hacking - Unlocking Microsoft Office's Secrets", ebook now out
John Korchok, Production Manager
production@brandwares.com

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Last updated April 28, 2024 Views 127,389 Applies to: