çãoo: Portuguese Braziian bug since 2010, never fixed.

When typing words ending in “ção” Microsoft Word adds an extra “o” at the end, changing the termination from “ção” to “çãoo”. It happens when typing words in Brazilian Portuguese. It happens on Word for Mac since its 2011 version, also present on the newly released 2016 version (despite all my efforts reporting it). It was experienced on OS X 10.6, 10.7, 10.8, 10.9, 10.10 and now on 10.11. I sent many reports since I first discovered it - and yet it is still not fixed.

I ran a test with these three applications comparing Apple’s Pages, Apple’s Text Edit and Microsoft Word. Here is what I found:
Apple Pages 5.5.3 (2152) = 0 errors
Apple Text Edit 1.11 (324) = 0 errors
Microsoft Word for Mac 15.11.2 (150701) = 87 errors in 125 words = 70% of errors.

Comparison: http://oi61.tinypic.com/5wgm12.jpg

It was previously described here: http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macword/words-finished-in-ção-turn-automatically/6ed3d882-7ee2-4a79-90a1-558e0e686471
Here: http://answers.microsoft.com/pt-br/office/forum/office_365hp-word/correção-automática-çãoo/7d0180cc-fb90-4e7b-846f-9b4c83b5aa2e
Here: http://forum.zwame.pt/threads/office-mac-2011.528714/page-15

It should work out of the box, without any further configuration, work-arounds or tricks. The final user should never need to worry about this. It is currently a nightmare for Portuguese speakers to use Microsoft Word for Mac, and it has been so since 2010. It is important to note that this bug is not present in any version of Word for Windows.

The magnitude of this bug and the lack of attention to it is inadmissible. It is not an Apple bug since it is not present in Any Other Apple software (like Safari, Mail, Text Edit, Pages, etc.) and can only be reproduced on Word. Portuguese is the 6th most spoken language in the world. It affects how a whole population of Portuguese speakers experience your software and services.

Support team fail stupendously to understand this localised issue.

I look forward to a final solution.


OK Guys:

The boss of the Engineering Team has just sent me a note to say he has opened a bug on this issue.

Please don't expect it to be fixed next week, but it is now on the list.

Hope this helps

John McGhie, Microsoft MVP (Mac Word), Consultant Technical Writer. http://www.john.mcghie.com.au

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Question Info

Last updated January 28, 2018 Views 16 Applies to: