Upgrade Outlook Database?

I have just installed Office 365 2016 for Mac and everything seems to work fine except...

...When I try to start Outlook I get a message that I shall upgrade the Outlook Database. When I klick the upgrade button I get a message that It is not possible to upgrade the database with Outlook. (se printscreens).

What to do?


I Had the same problem after countless hours of research i found a fix that worked for me. 

the original solution can be found here by MarkDAlmeida

To summarize we have to create a new profile and setup your exchange account:

1. Quit Outlook application.

2. Go to ‘Applications’ > right click on Outlook app > Then click on ‘Show Package Contents’ .

3. Expand ‘Contents > click on SharedSupport > Open ‘Outlook Profile Manager.app.

4.Click on ‘+’ sign to create new profile > After naming your profile Click the 'gear' icon and set the newly created profile as the default profile.

5. Open outlook.

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Question Info

Last updated July 30, 2021 Views 52,782 Applies to: