Upgrade Outlook Database?

I have just installed Office 365 2016 for Mac and everything seems to work fine except...

...When I try to start Outlook I get a message that I shall upgrade the Outlook Database. When I klick the upgrade button I get a message that It is not possible to upgrade the database with Outlook. (se printscreens).

What to do?


I Had the same problem after countless hours of research i found a fix that worked for me. 

the original solution can be found here by MarkDAlmeida

To summarize we have to create a new profile and setup your exchange account:

1. Quit Outlook application.

2. Go to ‘Applications’ > right click on Outlook app > Then click on ‘Show Package Contents’ .

3. Expand ‘Contents > click on SharedSupport > Open ‘Outlook Profile Manager.app.

4.Click on ‘+’ sign to create new profile > After naming your profile Click the 'gear' icon and set the newly created profile as the default profile.

5. Open outlook.

438 people were helped by this reply


Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.


Question Info

Last updated October 21, 2020 Views 45,498 Applies to: