Microsoft Office for Mac Update 15.18 | Huge Issues with Outlook

Not sure if anyone else if having the same issues. The spinning wheel is back with fan running at high-speed. Can't take any sort of action without spinning wheel for 5+ seconds. This happens when moving from email to email, deleting emails. writing emails, etc. The same issues when we updated to El Capitan and tried to get Outlook 2011 to work.

I am getting real tired of this happening.  

CPU usage is above 90% whenever I work in Outlook (change emails, try to scroll down the body of the message, select a folder, etc.). 

|

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.

Also, how do I uninstall the Outlook update only? I can't work this way. 

Was this reply helpful?

Yes
No

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

What was the recent updates installed on the computer?

Check this link to uninstall the updates from the computer.

http://answers.microsoft.com/en-us/mac/forum/macoffice2016-macoutlook/microsoft-office-for-mac-update-1580-huge-issues/619f928a-7cfb-4ebe-b8ff-84eae58f140a

42 people found this reply helpful

Was this reply helpful?

Yes
No

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Seeing same thing here. One thing, the version is 15.18, not 15.8. But seeing exact same thing, moving between email is taking between 45-100% of CPU. :(

Was this reply helpful?

Yes
No

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Yes. Sorry. 15.18. Not good. 

Was this reply helpful?

Yes
No

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Link doesn't work. Came back to work this morning and still slow. I need to uninstall 15.18. 

Was this reply helpful?

Yes
No

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

And another issue. When Outlook isn't open Word works fine. When Outlook is open Word drags too. This whole thing seems to revolve around Outlook. 

Was this reply helpful?

Yes
No

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

That link is a link back this this very forum post. May want to edit that

Was this reply helpful?

Yes
No

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hi DenverSchultz, does this CPU spike happen when you first launch Outlook?  If you wait a few minutes, does the CPU usage settle down to a more "normal" level?  

Was this reply helpful?

Yes
No

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Also, can you provide some details of your computer (model, processor speed, RAM)? Thanks.

Was this reply helpful?

Yes
No

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

I see that this thread is a duplicate of http://answers.microsoft.com/en-us/mac/forum/macoffice2016-macoutlook/outlook-for-mac-2016-slow-after-update-v1518/2e8a4b78-29d9-4f11-bef7-c3f484764dec.  Can we please use that thread for future comments since it has a more descriptive title? Thanks.

Was this reply helpful?

Yes
No

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.

 
 

Question Info


Last updated June 28, 2021 Views 10,106 Applies to: