Office 365 subscription, unable to activate on Mac computer "Error code:0x80072f17"

If I try to activate using the Product key, I get invalid product key error. If I tried to activate by signing into Office 365 subscription I get the below error

Error  "Sorry, there was a problem while trying to connect to your account. (Error code:0x80072f17)"

I am able to login to using my email address and password. I even changed my password and tried to activate using the new password but no luck.

Any suggestions?


Question Info

Last updated July 22, 2019 Views 13,670 Applies to:

Hi There,

There was an issue with activating Office 365 subscription on Mac with the associated error 0x80072f17.

At Microsoft we were able to find the root cause and have fixed the issue.

So I would like to inform you to attempt the activation again now and see if it works.

Thank you for patiently waiting for the resolution.


22 people were helped by this reply


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