Office 2011 SP2 killed my Outlook identity

After the auto updater updated my Office 2011 mac version to 14.2.0, my outlook identity said that it needed to upgrade (after the re-boot).  The upgrade fails saying that the identity needs to be repaired.  The Database repair utility fails saying that the database is from an older version and I need to use the older version of the repair utility.

Is there anyway to recover from this?  NOTE:  I don't have the original DVDs for Office 2011 handy.

Any help would be greatly appreciated!

On 2012-04-17 12:39:32 +0000, Mear Technology Ltd said:

How did you uninstall 14.2?

Drag the Microsoft Office 2011 folder to the trash.
You don’t really have to do that though. MS just published a KB describing how you can get things back on track without having to revert to SP1:

I do *not* work for MS
Je ne travaille *pas* pour MS

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.


Question Info

Last updated March 30, 2018 Views 3,875 Applies to: