How can I fix the database daemon error- preventing access to outlook identity?
Since this morning I am unable to open my Outlook profile due to the error I'll paste below. It appears on each launch of Outlook 2011.
Outlook didn't give any errors closing yesterday, and I've tried the following to try to fix, all still result in the error appearing when I have my original identity set as default:
* Backed up my identity, then ran a database restore using the MS tool
* Checked that the database daemon isn't in login items
* Moved prefs files out of my library
I have created a new identity with the same Exchange account and this does allow me to access my emails correctly, so it's clearly a database fault. However, the repair hasn't had any effect and the database is about 1.2GB, so it gives you a clue as to how
much data is in there, which needless to say I don't want to lose!
Could anybody offer me some advice please?
Thanks in advance!
Microsoft Error Reporting log version: 2.0
To anyone who finds this post in future, I have managed to fix it, frustratingly!
I say that because I've copied all the relevant folders AND messages in to a new ID, rebuilt and it worked straight away. I had tried this at least 3 times before without success.
The only difference will be the mails that were in Exchange. I suspect I have deleted a particular mail on the server, which when trying to sync to my local database was crashing it.
It's now no longer on the server, so the database doesn't have issues dealing with it. I have absolutely no idea which email it was though, or why it was causing the crash. Perhaps Outlook had failed to close correctly the last time it was successfully used,
then left behind a corrupt part-email?
Either way, my advice if anyone else gets this, is to load a new ID then try to step back to the time of the problem and delete any emails/changes that came in around that time (after dealing with them of course!). If that doesn't work then follow the steps
...but instead of copying the whole messages subfolders into the new ID, copy only HALF...rebuild the database then test Outlook opens OK.
If so, delete the message folder contents in the new ID (important, the rebuild will re-arrange the folder structure and you can't just add to it), copy now 3/4 of the message folders, rebuild and test again.
Repeat until opening fails with the original error again, then you can step back and start to narrow to a single folder, then start the process with individual emails.
Could be very lengthy, but could also save very important data.
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